Mola Sapanca

The room I stayed in was facing the back and it was dark, that was the only downside, but other than that, everything was fine and I was satisfied.

The breakfast was terrible, don't look for a minibar etc. It doesn't work well, there wasn't even shampoo in the rooms.

I had no problems, everything was fine, thank you.

Breakfast could be improved a little more, other than that, overall it was a nice hotel. I was satisfied.

The location of the hotel is very bad. In the middle of people who don't know what's going on. The cleanliness of the hotel was very bad. There were cigarette butts in the toilet. We couldn't sleep at night because of the cigarette smell. We tried to ventilate the room in the freezing weather, but it could not be ventilated. I am a person who suffers from asthma. I almost had a crisis at night. We could never sleep. Both the smell of cigarette smoke and the shouts of people outside ruined us. The area around the hotel is full of casinos. There is no problem with the staff. However, the hotel is not livable. We immediately decided that we would leave as soon as the sun rose. We waited for the sunrise.

The room was nice but supplies were missing such as shampoo

The hotel was clean, the staff were very friendly, we were welcomed very well, thank you.

Based on the comments I read, I had bad expectations when I went to this hotel, which I had visited in my childhood, after a long time, but when I went to the hotel, there was nothing that bothered me except the crowd. The restaurant capacity does not accommodate the number of guests hosted, which unfortunately causes disruptions in service. For example, it is impossible to find a table to sit at during meal times. That's why meal times are treated as if you were going to war and you are caught in the middle of chaos. Although hygiene is generally good, it is low due to the crowd and chaos in the dining area. I can't count how many times we served food from the open buffet. Unfortunately, the customer profile was not a respectful profile that prioritized hygiene. Additionally, the elevator has also had its share of crowds. It's nobody's turn. Long story short, it is a perfect price performance hotel. My family and I left generally satisfied. I would like to thank Ms. Betül in public relations and Ms. Beyza in the kids club for their interest and concern for our children.