Privacy Policy

1. Data We Collect

We may collect the following personal data while you use our services:

• Identity and contact details such as name, surname, email address and phone number
• Information related to your hotel and car rental bookings
• Billing and card information required for payments (card data is not stored by us)
• IP address, device and browser information, and site usage data

2. Purposes of Processing

We process your personal data only for the following purposes:

• To complete your booking and payment transactions
• To provide customer support and respond to your requests
• To fulfil our legal obligations
• To improve our service quality and offer you relevant deals

3. Sharing of Data

Your personal data is shared, within legal limits, with the relevant hotel, car rental company and payment institutions to complete your booking. Your data is never sold to third parties for marketing purposes.

4. Your Rights

Under applicable data protection law, you have the right to learn whether your data is being processed, to request its correction or deletion, and to object to processing.

5. Data Security and Retention

Your data is protected with SSL encryption and access controls. Personal data is retained only for as long as the processing purpose requires and legal retention periods mandate.

6. Contact

For any privacy-related request, you can reach us at destek@bookera.com or via our call centre at 0850 811 90 90.